Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our Property:

Imagine spending every day working in a place that must be seen to be believed. Timbers Kaua‘i at Hōkūala, oceanfront on Kaua‘i, is a blend of the pristine and playful, and we get to do what Owners and guests love in one of the most beautiful places on earth. Our team members reflect the highest level of aloha with anticipatory service in an unparalleled setting.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

Benefits:

• Paid time off for full-time, permanent employees.
• Employer-sponsored health plans.
• 401k match.
• Complimentary golf for employees and immediate family members.

SUMMARY:

This position is responsible for overseeing the daily operations of the restaurant and bar.  Manage staff, training, culture, guest flow, business plans and relationships.  Oversee activities and services to ensure the department is operating to plan.

ESSENTIAL FUNCTIONS:

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification.  Essential duties and responsibilities may include, but are not limited to, the following:

• Daily operations of the Restaurant: guest service, service standards, cash handling, staffing in accordance with company policies and procedures
• Aid in implementing the annual budget plan in accordance to Company operating policies and procedures to ensure profit goals are achieved and outlined
• Plan and implement staffing schedules to ensure customer service standards are achieved with minimum employee cost.  Monitor activities to ensure compliance with Company payroll policies and procedures
• Ensure compliance with operating guidelines related to the corporate programs.  Ensure operations comply with all state and federal laws, rules and regulations, relating to food and beverage sanitation, alcohol and tobacco, and ADA requirements
• Ensure adherence of all appropriate sanitation standards including, but not limited to, employee hygiene and uniforms, kitchen food service equipment and preparation areas, dining areas, patio, snack bar areas, restrooms
• Establish and implement a cleaning and preventative maintenance program for appropriate fixtures, equipment, appliances, vehicles, etc.
• Implement and monitor the purchase ordering and receiving program to maintain par-stock levels on food and beverage inventories and ensure property quantity and price on all purchases
• Monitor internal cost controls for the department.  Ensure quality levels of food ad beverage products and maintain standards in production, presentation, services, facilities, and guest satisfaction
• Develop promotional programs to improve average check
• Manage employment activities for applicable staff members, including but not limited to, personal recruitment and selection, training, compensation, and performance accountability to include: performance evaluations, discipline and termination, etc.
• Maintain knowledge of current and projected industry developments through continuous attention to industry periodicals and participation in relevant trade associations and organizations
• Assure efficient and timely submission of all required operational, financial, budgetary and related reports
• Providing weekly schedule for Front of House
• Bi-Weekly Payroll for Front of House
• Must be available to work flexible days and hours.
• Vet, Call, Interview Perspective Candidates and coordinate candidates to speak with F&B Director
• Maintain cleanliness of Front of House
• POS Management
• Continual Upkeep of Menu Specs
• Training for current and new employees
• Provide Staff with education and quizzes
• Point of Contact for Large parties and coordinating needs from FOH/BOH team.
• Holiday coordination for activities
• Coordinate In-residence requests
• Perform other duties as appropriate

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge and/or skill required.

• Blue Card and Food Handler certification within sixty days of employment.

Education and Experience:

• High School education/equivalent required.  Bachelor’s Degree preferred
• A minimum of 2 years of related experience including supervisory and/or management experience
• Previous experience in hospitality, travel and/or golf industry preferred
• Strong grasp of current Microsoft technologies and platforms
• Proven experience in wine sales, training and management
• Demonstrated experience and capability in the areas of staff management
• Demonstrated quality written, verbal, and interpersonal communication skills
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends/holidays
• Outstanding organizational and analytical skills
• Positive attitude, professional manner and appearance in all situations

Required Knowledge and Skills

Knowledge of:                                            

• Applicable laws, codes and regulations
• Policies and procedures of the department

Skill in:

• Using initiative and independent judgment within established procedural guidelines.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities
• Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds
• Multitasking while paying attention to detail and completing tasks in a timely manner
• Proficient in Microsoft Office

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear.  The associate frequently is required to reach with hands and arms.  The associate is occasionally required to climb or balance, stoop, kneel, crouch, and/or crawl.

The associate must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move 50 pounds with assistance.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.